Diverse skill set with experience in general business & operations management, human resources, training & development, client services, marketing planning & strategy, finance, production delivery (design & development) and product management.
Complex site redesigns and e-Commerce integrations
Launch & adoption campaigns
Scrum, Kanban or hybrid methodology for software development
Technology background balanced with an understanding of key business drivers, ROI and impact.
User-centric design, creative direction
mDOT (mobile site), iOS and Android application development
Capture & analyze data to reveal and forecast trends
Front-end production including strategy, UX & IA, creative and development
SEO & SEM, content optimization
Manager & coach who leads by example and inspires team members to realize their potential. Experienced in hiring & firing, recruiting, and developing teams.
Fluently bilingual in English and French, with a background in technical training & documentation. Comfortable speaking publicly.
Ensure customer satisfaction while maintaining a profitable business operation through effective management of personnel and projects.
Delivered online courses, including: